Last updated: April 2026
1-DRY is an emergency water damage restoration dispatch and referral service. We connect property owners with certified restoration professionals.
We aim for under-60-minute response times but cannot guarantee exact arrival times due to weather, distance, and demand. Response time commitments are best-effort, not contractual guarantees.
We assist with insurance claims but do not guarantee claim approval or coverage amounts. Final coverage decisions are made by your insurance carrier.
1-DRY acts as a referral service. Restoration work is performed by independent, licensed contractors. Our liability is limited to the referral service itself.
Call 1-800-454-1379 or email help@1-dry.com.